Shield Insurance Contacts
Insurance Toll-Free Numbers
Complete India Directory 2025
Quick access to toll-free helplines, claims support, and escalation contacts for all major Indian insurance providers. Tap any number to call directly.
Toll-Free Numbers Email Contacts Health Insurance General Insurance Life InsuranceLast Updated: July 2025
Emergency — Report Insurance Fraud or File Urgent Claim
Insurance fraud / grievances: Call IRDAI Bima Bharosa 155255 |
Report cyber fraud: 1930 |
Grievance portal: bimabharosa.irdai.gov.in
20 Companies
About This Insurance Contacts Directory
This is India’s most comprehensive insurance toll-free contacts directory for 2025, covering Life Insurance, Health Insurance, and General Insurance companies. Whether you need to file a claim, check policy status, report fraud, or escalate a grievance — all verified contacts are here. All 1800-series numbers are toll-free and available 24×7 unless noted. For banking helplines, see our Banking Toll-Free Directory. For telecom support, visit our Telecom Helplines page.
Life Insurance Companies
Life
LIC India
Life Insurance Corporation of India
WhatsApp
Email
Life
SBI Life Insurance
Life Insurance
Life
ICICI Prudential Life
Life Insurance
Life
Max Life Insurance
Life Insurance
Life
Bajaj Allianz Life
Life Insurance
Health Insurance Companies
Health
Star Health Insurance
Health Insurance
Claims Helpline
Health
Niva Bupa Health
Health Insurance (formerly Max Bupa)
Health
Care Health Insurance
Health Insurance (Religare)
Health
Aditya Birla Health
Health Insurance
Health
ManipalCigna Health
Health Insurance
Health
Go Digit Insurance
Health & General Insurance
Email
General Insurance Companies
General
ICICI Lombard General
General Insurance
General
Bajaj Allianz General
General Insurance
General
Tata AIG General
General Insurance
General
Reliance General Insurance
General Insurance
Email
General
Kotak General Insurance
General Insurance
Email
Government / PSU Insurance Companies
PSU
New India Assurance
Government General Insurer
PSU
Oriental Insurance
Government General Insurer
PSU
United India Insurance
Government General Insurer
Email
PSU
SBI General Insurance
General Insurance
Regulatory Bodies & Ombudsman
Regulator
IRDAI — Bima Bharosa
Insurance Regulator of India
Toll-Free
Grievance Portal
Ombudsman
Insurance Ombudsman
Independent Grievance Redressal
Online Complaint
IRDAI Complaints
Emergency
National Cyber Crime
Cyber Fraud Helpline
Online Portal
Govt Scheme
Ayushman Bharat — PMJAY
Govt Health Insurance Scheme
Alternate
Portal
Emergency Insurance Contacts
Motor Emergency
Motor Accident / Claim
24×7 Emergency Claims Support
HDFC ERGO Motor Claims
ICICI Lombard Motor
Bajaj Allianz Motor
Health Emergency
Health Hospitalization
Cashless & Emergency Claims
Star Health Claims
Niva Bupa Claims
Care Health Claims
How to Use These Insurance Helplines Effectively
- Keep your Policy Number ready — All helplines require it to verify identity and access your policy details. Note it on your phone.
- For cashless hospitalization — Call your health insurer before or within 24 hours of emergency admission. Pre-authorization is required for planned procedures.
- For motor accident claims — Call within 24 hours of the accident. Take photos of vehicle damage, FIR number, and third-party details before calling.
- Grievance escalation path — Always try the insurer first. If unresolved in 30 days, escalate to IRDAI Bima Bharosa (155255) or the Insurance Ombudsman via ecoi.co.in.
- Fraud prevention — Insurance companies never ask for OTP, full bank account details, or advance payment over phone. Any such call is likely a scam — hang up and report to 1930.
- All 1800-series numbers are free — You can call from any mobile or landline in India at no charge, 24 hours a day.
- Document every interaction — Note the date, time, agent name, and reference number for every call to the insurance helpline.
Frequently Asked Questions
What is the LIC toll-free number for policy enquiry?
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LIC India’s primary toll-free number is 1800 425 9876 (available 24×7). An alternate number is 1800 233 4949. You can also email co_crm@licindia.com for policy-related queries. For maturity claims and premium payment confirmations, it’s best to call during office hours (9am–6pm Mon–Sat) for faster resolution.
How do I file a cashless health insurance claim?
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For a cashless health claim: (1) Confirm your hospital is on the insurer’s network hospital list. (2) Inform the hospital’s TPA (Third Party Administrator) desk at admission. (3) They will submit a pre-authorization request to your insurer. (4) The insurer approves and settles directly with the hospital. If the hospital is not on the network, you must pay first and then submit a reimbursement claim within 30 days of discharge.
How to claim motor insurance after an accident?
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Steps to claim motor insurance after an accident: (1) Ensure safety first — move to a safe location. (2) File an FIR at the nearest police station (especially for third-party damage or theft). (3) Photograph all vehicle damage, the accident scene, and any third-party vehicles. (4) Call your insurer’s 24×7 toll-free number within 24 hours. (5) Do not repair the vehicle before insurer inspection. (6) Submit filled claim form, FIR copy, driving licence, RC, and photos to your insurer.
What is IRDAI Bima Bharosa and how do I complain?
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IRDAI Bima Bharosa is the unified grievance redressal portal launched by the Insurance Regulatory and Development Authority of India (IRDAI). Call 155255 or visit bimabharosa.irdai.gov.in to register your complaint. You must first raise the issue with your insurer. If unresolved within 30 days, IRDAI can intervene. For formal adjudication, approach the Insurance Ombudsman through ecoi.co.in.
How do I report fake insurance fraud calls?
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Insurance fraud calls (fake agents asking for OTP, premiums, or KYC updates) should be reported immediately. Call 1930 (National Cyber Crime Helpline, available 24×7) or file a complaint at cybercrime.gov.in. You can also report the number on the Sanchar Saathi portal at sancharsaathi.gov.in under the “Report Suspected Fraud Communication” section.
What is the difference between Insurance Ombudsman and IRDAI?
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IRDAI (Insurance Regulatory and Development Authority of India) is the government body that regulates and supervises the insurance industry. It handles systemic issues and industry-level complaints. The Insurance Ombudsman is an independent quasi-judicial authority that resolves individual disputes between policyholders and insurance companies. If your insurer rejects your claim unfairly, the Ombudsman can adjudicate. File at ecoi.co.in. The service is free and available for claims up to Rs. 50 lakh.
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